Contact Us
Contact Us

Get in touch with the SkyChatz team

IRC Live Chat

Join #help on IRC

irc.skychatz.org

Connect Now

Email

General Inquiries

contact@skychatz.org

Send Email

Support Ticket

24/7 Ticket System

Response within 24h

Open Ticket

Announcements

Network Updates

#announcements on IRC

Join Channel

Send Us a Message

Staff Team

Vells

Founder

Network Operations

vells@skychatz.org

CoAdmin

Web Designer & Technical Specialist

Security & Monitoring

coadmin@skychatz.org

Akmal

Systems Architect & Technical Alchemist

Technical Infrastructure

akmal@skychatz.org

EyeShield21

Server Guardian

Frontend & User Experience

eye@skychatz.org

PokCik

IRC Ambassador

Community Management

pokcik@skychatz.org

Bunga

Vibes Curator

Community Experience

bunga@skychatz.org

Support Hours

IRC Live Support
24/7 - Community Help
#help channel always active
Staff Response
Mon-Fri: 9AM - 11PM UTC
Weekends: Limited hours
Ticket Response
Within 24 hours
All tickets answered

Response Times

IRC Chat
Immediate
Real-time support
Email
24 hours
Non-urgent inquiries
Ticket
24 hours
Complex issues
Announcements
Real-time
Network updates