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Join our official help channel on IRC for real-time assistance from staff and community members

Available 24/7

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For non-urgent matters, you can reach us via email

Response within 24 hours

Ticket System

Submit a support ticket for complex issues that require detailed attention

Priority support

Popular Help Topics

How do I register my nickname?

Use the command: /msg NickServ REGISTER password youremail@example.com. You'll receive a verification email with instructions.

I forgot my password. What should I do?

Use /msg NickServ SENDPASS yournickname to receive a password reset email. If you need further help, join #help.

How do I connect with SSL?

Connect to port 6697 with SSL enabled. Server: irc.skychatz.org port 6697 (SSL).

How do I create and register a channel?

First, join the channel: /join #yourchannel. Then register it: /msg ChanServ REGISTER #yourchannel description.

Can I run a bot on SkyChatz?

Yes! Bots must be registered with BotServ: /msg BotServ REGISTER yourbot password description. Bots must follow network rules.

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Open a Support Ticket

Can't find what you're looking for? Open a support ticket and our team will get back to you within 24 hours.

Support Hours

IRC Live Support
24/7 - Community Help
#help channel always active
Staff Response
Mon-Fri: 9AM - 11PM UTC
Weekends: Limited hours
Ticket Response
Within 24 hours
All tickets answered